Shipping Policy

Last Updated: [Insert Date]

1. Minimum Order Requirement

Shipping is available only for orders of $150 or more (before tax and fees).

2. Order Processing & Delivery Options

Local Delivery (0–15 Miles)

  • Orders within a 15-mile radius of Leominster, MA may qualify for same-day delivery
  • To be eligible, orders must be placed before 5:00 PM (local time)
  • Orders placed after 5:00 PM will be scheduled for the next business day

Nationwide Shipping (U.S.)

  • Orders placed before 2:00 PM (local time) are eligible for same-day shipping
  • Orders placed after 2:00 PM will be processed the next business day

3. Processing Time

  • Standard processing time is 1–3 business days, unless eligible for same-day processing as outlined above
  • Processing times may vary during peak periods or due to inventory availability

4. Delivery Time Disclaimer

  • Delivery times are estimates only and not guaranteed
  • Delays may occur due to carrier or external factors

5. Carrier Responsibility Clause

Once an order is shipped:

  • The shipping carrier assumes responsibility for delivery
  • FK Island Market is not liable for delays, lost packages, or damages during transit

6. Address Accuracy

Customers are solely responsible for:

  • Providing accurate and complete shipping information

FK Island Market is not responsible for failed or delayed deliveries due to: Incorrect or incomplete addresses

7. Force Majeure

FK Island Market shall not be held liable for delays or failure to deliver due to events beyond our control, including but not limited to:

  • Severe weather
  • Natural disasters
  • Carrier disruptions
  • Labor strikes
  • Government actions or restrictions

8. Delivery Eligibility & Limitations

  • Same-day delivery and shipping are not guaranteed and are subject to:
    • Order volume
    • Product availability
    • Operational capacity

We reserve the right to:

  • Delay or reschedule orders when necessary